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May I have a phone interview with you to ask a few questions and may I visit your office?

This response would tell me if the dentist will take the time to listen to me and consider my individual needs and concerns.  I would ask about the dentist’s medical/dental history forms to see what types of questions the dentist asks.  I want to know if the dentist will listen and respond appropriately to my concerns.  An office visit would allow me to see equipment used and experience the environmental aspects regarding safety, cleanliness and orderliness of the office and the staff attention to detail; to see if they are friendly, compassionate and knowledgeable.